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Toll Free Order Line: (800) 414-2637

Answered by real people during store hours only:   
Mon-Sat 10:00 am - 9:00 pm ; Sunday: 12:00 pm - 6:00 pm Eastern
We are on the same time as New York City.


Returns:

If your purchase from The Game Preserve does not make you happy, for any reason, please give us the opportunity to work it out with you. Whether you wish to have a refund (less shipping costs), replacement, or exchange, we want to make you happy.  Just let us know what it takes.

Please feel free to contact us:


Via email
  Or phone our office at 765/653-5590.  (We're usually in the office Mon-Fri 10:00 to 2:00.  The machine is always on)
  Or fax us at the same number 765/653-5590 (24 hours, 7 days a week)
  Or simply return the unsatisfactory merchandise.   Use the method that is easiest for you (US Mail, UPS, whatever) 

Please send your return to:

The Game Preserve
100 S. Creasy Lane, Suite 1030
Lafayette, IN 47905

Enclose a note telling us what would make you happy such as replacement, exchange, or refund.  We track orders by number, date, or customer's last name, so letting us know who or when your item was ordered will speed your satisfaction.

 

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